Customer reviews of Autobarn Motor Company LTD

By Anonymous on 23 February 2024 | Purchase not verified

An agreed price for my car was arranged by a well known 3rd party company via a dealer auction. However when they arrived to collect my car they started to pick faults with it to the point where they broke all rules by the company that arranged the sale and tried to undercut the price by £1000! Bunch of sharks and one to be avoided at all costs. You have been warned.

By Anonymous on 25 January 2024 | Purchase not verified

Bought a Jaguar XF from kash at auto barn really good throughout and would definitely recommend to anyone looking to buy

Reply from Autobarn Motor Company LTD on 13/10/24

Thank you for your review - it was a pleasure assisting you with your car purchase! We hope to see you again soon

By Anonymous on 18 January 2024 | Purchase not verified

Turned up to view a Q5. Drivers door didn't work had to be opened from outside. Smell of burning oil or something inside when went on test drive and engine was very noisy even tho we went in my friends car that had same engine and was alot quiter. Needless to say I didn't purchase.

Reply from Autobarn Motor Company LTD on 13/10/24

I'm afraid that I cannot find your details in our system. Can you confirm the date and nature of your enquiry so that we can confirm it is genuine?

By Anonymous on 23 December 2023 | Purchase not verified

Good carsReasonable pricesGreat services

Reply from Autobarn Motor Company LTD on 13/10/24

Thank you for your review - it was a pleasure assisting you with your car purchase! We hope to see you again soon

By Anonymous on 14 December 2023 | Purchase not verified

Great Motor company, excellent service. Would recommend.

Reply from Autobarn Motor Company LTD on 15/12/23

Hi, We appreciate your kind words! We hope you enjoy your new vehicle and hope to see you again in the future. Many thanks, Autobarn motor company :)

By Dan F on 28 November 2023 | Purchase not verified

Car not as described. Spoke with the dealer twice regarding the car and condition. Told great condition so drove 2 hours to view the car and on arrival the rear off side door had very bad rust around door handle and inner arch the same. You would have to replace the door to sort. Inside smelt like someone had been smoking 60 a day in there. Car priced (over £11000)as A1 condition. Please make sure you look very close before you buy.

Reply from Autobarn Motor Company LTD on 15/12/23

Hi, As a trusted car dealership with over 100 cars in stock and each car being sold with a 6 month warranty. We prep all our cars to the best of standards. All cars are valeted prior to advertising. The car did not have any rust on the inner arch and also on the door handle. We take over 70 pictures per vehicle and any damage or defects are shown in the pictures. You decided to leave a negative review because we refused to give a discount of £500. You threatened to give us a bad review if we did not give you a discount. I apologise if you had a bad experience but as a dealership we do not tolerate blackmail or harassment.

By Trish S on 15 November 2023 | Purchase not verified

Rang Autobarn on Sunday arranged a viewing for 11am, travelled an hour arrived 10 mins early and waited ! Call made at 11.10 guy stated 10 mins away, by 11.30 still no show so left. Tuesday received apologetic call from male stating he was owner and had been on holiday was sorry for my experience,ask me to remove negative review, which i did. I gave them another chance and travelled the 2 hr round trip to view the car again, with assurances that he would deal with me personally. Arrived to find a very disinterested young man who handed me the keys and left me to it. Found that car had a judder when idling and was fed the excuse that it was because it low on fuel and it was an issue with Jags. As I was leaving the " owner" rang again stated again the judder was down to low fuel. I'm sorry, if I had a customer who had had a poor experience I would make sure the car was spot on ! The owner then tried to get me to leave a deposit, WHAT !!! for a car that was running properly. My opinion stay well clear.

Reply from Autobarn Motor Company LTD on 15/12/23

Hi, You have mistaken us for another company named Autobarn. We would not leave a customer unattended alone on site and there is always 2 staff members on site at any given time

By Erika C on 02 November 2023 | Purchase not verified

The guys at AutoBarn Motor Company were exceptionally helpful and had a huge range of vehicles for sale compared to other establishments I have used them many times in the past and can't fault their service and approachability. Very pleased

Reply from Autobarn Motor Company LTD on 15/12/23

Hi, We appreciate your kind words! We hope you enjoy your new vehicle and hope to see you again in the future. Many thanks, Autobarn motor company :)

By Anonymous on 04 September 2023 | Purchase not verified

Not good experience. I have texted twice and sent an enquiry about this car. But heard nothing back at all. Was hoping to view this car tomorrow if still available. But won t bother if can t even answer messages or emails 🤷‍♀️

Reply from Autobarn Motor Company LTD on 04/09/23

Hi, I believe you are texting the wrong number as Autotrader does not show the correct contact number due to data protection. Please contact us on 07410 182781. My name is Kash

By Steve H on 27 July 2023 | Purchase not verified

Great team here at this dealership, got me in and out very smooth. Kash upgraded me to a 12 month platinum warranty on my jaguar free of charge, and sorted my finance out on site, very hassle free process, great bunch of lads and would deffo recommend to friends and family

Reply from Autobarn Motor Company LTD on 15/12/23

Hi, We appreciate your kind words! We hope you enjoy your new vehicle and hope to see you again in the future. Many thanks, Autobarn motor company :)